Shopify Integration
No CodeStep-by-step guide to set up cart recovery for your Shopify store. No coding required – just install, connect, and start recovering revenue.
Average setup time
Most merchants are live within 2 minutes
Install the Retake App
Visit the Shopify App Store and install "Retake Cart Recovery". It's free to install.
Open Shopify App StoreGet Your API Key
Sign up for a Retake account (if you haven't already) and copy your API key from the dashboard.
Get API KeyConnect Your Store
Open the Retake app in your Shopify admin, paste your API key, and click "Connect".
- The app will automatically configure webhook subscriptions
- Your API key is stored securely - never exposed to customers
Enable the Theme Block
Go to your theme editor and add the "Retake Tracking" app block to your theme. This enables client-side tracking.
- Go to Sales Channels → Online Store → Customize
- Click "App embeds" in the left sidebar
- Enable "Retake Tracking" and save
What Gets Tracked Automatically
Cart Updates
Every time a customer adds, removes, or updates items in their cart.
Checkout Started
When customer proceeds to checkout with their email.
Order Completed
Automatically cancels recovery emails when order is placed.
Customer Email
Captured as soon as it's entered in checkout.
Troubleshooting
App Block Not Showing?
If you don't see the "Retake Tracking" option in your theme editor:
- Make sure you're using a Shopify 2.0 theme (Dawn or similar)
- Try refreshing the theme editor page
- Check that the app is fully installed (no pending permissions)